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Change your account details

Rename your account, or add your company name and VAT number.

Updated Oct 13, 2026

Before you start

You need to be a customer admin of the account.

Steps

  1. Open Settings, or select Add Details on the dashboard.
  2. Under Account details, change the Account name.
  3. To add company details, set Account type to Business, then enter the Company name and VAT number. Both are optional.
  4. Select Save.

Troubleshooting

  • The details can't be changed: only a customer admin can change them.
  • The VAT number is refused: enter GB followed by 9 digits, with no spaces.
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