Change your account details
Rename your account, or add your company name and VAT number.
Updated Oct 13, 2026
Before you start
You need to be a customer admin of the account.
Steps
- Open Settings, or select Add Details on the dashboard.
- Under Account details, change the Account name.
- To add company details, set Account type to Business, then enter the Company name and VAT number. Both are optional.
- Select Save.
Troubleshooting
- The details can't be changed: only a customer admin can change them.
- The VAT number is refused: enter GB followed by 9 digits, with no spaces.