User docs

Invite a member

Add someone to your account so they can send and see its labels.

Updated Oct 13, 2026

Before you start

You need to be a customer admin of the account.

Open Settings and select Members.
Select Invite member.
Enter their name and email address and pick a role. A customer admin can also invite people and change the account's details.
Select Send Invitation. They get an email with a link to join.

Pending invitations show under Invitations until they're accepted.

The email didn't arrive: ask them to check spam, then select Resend Invitation under Invitations.
There's no Invite member button: only a customer admin can invite. Ask one to invite them or change your role.